1. INTRODUCTION

Welcome to AI ENGAGED. These Terms and Conditions govern your use of our services, including our AI solutions, AI-driven marketing and sales automation, AI chatbots, AI process automation, AI-powered business intelligence and data analytics, and AI training and education solutions (collectively referred to as “Services”). By using our Services, you agree to these Terms and Conditions. If you do not agree, please do not use our Services.

2. ACCEPTANCE OF TERMS

By accessing our Services, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our Services.

3. SERVICES

AI ENGAGED provides a range of AI services designed to improve business efficiency, reduce costs, and create new opportunities. Our Services are provided on an “as is” basis and are subject to these Terms and Conditions.

4. USER CONDUCT

You agree to use our Services for lawful purposes only. You agree not to take any action that might compromise the security of our Services, render the Services inaccessible to others, or otherwise cause damage to the Services or the Content.

5. INTELLECTUAL PROPERTY

All content, trademarks, service marks, trade names, logos, and icons are proprietary to AI ENGAGED. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this website without the written permission of AI ENGAGED.

6. BILLING AND PAYMENT

You agree to pay all fees and charges incurred in connection with your use of our Services. AI ENGAGED reserves the right to change its fees and charges at any time.

7. RETURN/REFUND POLICY

Due to the nature of our Services, we do not offer returns or refunds. All sales are final.

8. LIMITATION OF LIABILITY

In no event shall AI ENGAGED be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Services or the delay or inability to use our Services.

9. DISCLAIMER OF WARRANTIES

AI ENGAGED makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AI ENGAGED, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Services from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by you.

11. TERMINATION/SUSPENSION OF ACCOUNTS

AI ENGAGED reserves the right to suspend or terminate your access to our Services at any time, without notice, for any reason.

12. DISPUTE RESOLUTION/ARBITRATION

Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the jurisdiction where AI ENGAGED is registered, which rules are deemed to be incorporated by reference into this clause.

13. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where AI ENGAGED is registered.

14. CHANGES TO TERMS AND CONDITIONS

AI ENGAGED reserves the right to revise these Terms and Conditions at any time without notice. By using our Services, you are agreeing to be bound by the then current version of these Terms and Conditions.

15. CONTACT US

If you have any questions about these Terms and Conditions, please contact us at legal@ai-engaged.com.

These Terms and Conditions were last updated on 20th of March 2025.